Shipping policy

Shipping Policy

Our Shipping Policy was last updated on July 29, 2026.

Domestic Shipping Policy

Shipment Processing Times

All Orders are processed within 2-3 business days. Orders are not processed or shipped on weekends or holidays. If We are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of Your Order, We will contact You via email or telephone.

Age Verification Requirement (21+)

In compliance with state and federal laws governing the sale of tobacco products, all deliveries require an Adult Signature (21+) upon delivery. The delivery driver will verify the recipient's age via a government-issued photo ID. If no adult is present to sign, the carrier will attempt redelivery according to their standard protocols.

Shipping Rates & Delivery Estimates

Shipping charges for Your Orders will be calculated and displayed at checkout.

USPS Ground Advantage: Estimated delivery time of 2-5 business days.
USPS Priority Mail Express: Estimated delivery time of 1-2 business days. (Note: Overnight delivery is only available for Orders within the continental United States).
UPS Ground: Estimated delivery time of 1-5 business days. [1, 2]

Delivery delays can occasionally occur due to carrier volume or weather.

Shipment to P.O. Boxes or APO/FPO Addresses

Bennington Tobacconist ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses. Please note that UPS cannot deliver to P.O. Boxes; orders bound for P.O. Boxes must be shipped via USPS.

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation Email once Your Order has shipped containing your tracking number(s). The tracking number will typically become active within 24 hours.

Damages & Lost Packages

Bennington Tobacconist packages all items securely. If You received Your Order damaged, or if your package is lost in transit, please save all packaging materials and damaged goods and contact our customer service team at Benningtonsales@gmail.com immediately so we can assist you in resolving the issue or filing a carrier claim.